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Have questions regarding your order status, shipping, or returns? Reach out via email, phone, WhatsApp, or direct ticket below!
Average Response Time
Under 2 Hours
Mon - Sat (9am - 8pm IST)
Email Customer Support
shriradh052@gmail.com
Replies within 2-4 hrs
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Phone & WhatsApp
+91 98765 43210
Mon - Sat (9am - 8pm)
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Corporate Headquarters
VastraKart E-Commerce
Mumbai, Maharashtra, India
India HQ
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Track your live shipment status, view item details, or initiate instant returns directly from your order dashboard.
Operating Hours
Active Now
Monday – Friday
9:00 AM – 8:00 PM
Saturday
10:00 AM – 6:00 PM
Sunday & Public Holidays
Email & Ticket Support
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VastraKart Buyer Assurance
Every purchase comes with verified quality check, 100% genuine products, and rapid resolution guarantee.
Help Center Knowledgebase
Frequently Asked Questions
Get immediate clarity on common customer questions.
All orders are processed and dispatched within 24 to 48 hours from our fulfillment hub. Once dispatched, you will receive an SMS and email notification with your live tracking number.
We accept UPI (Google Pay, PhonePe, Paytm, BHIM), Credit & Debit cards, NetBanking, and Cash on Delivery (COD) across India.
We offer a 7-day hassle-free replacement policy for defective, damaged, or incorrect products received. You can initiate a return from your Account Dashboard.